Consulting & advisory

McKinsey's June 2026 Economic Conditions Outlook is a global survey of executive sentiment conducted during heightened geopolitical and economic uncertainty.

McKinsey's analysis reveals that artificial intelligence integration into corporate travel planning has reduced booking time by up to 40%, significantly streamlining travel management workflows.

PwC Middle East's report examines AI adoption in Middle East tourism and hospitality through a survey of regional industry leaders.

Bain's analysis examines how AI and agentic systems will fundamentally reshape travel company operations and customer engagement.

The Business Breakthrough Barometer 2026, developed by WBCSD with Bain & Company support, is the third annual assessment of how leading global businesses respond to climate risks and net-zero transition.

AI is transforming customer service in travel and transportation, with 95% of service centres now deploying AI tools ranging from chatbots to dynamic itinerary planning and personalised recommendations.

The EY Future Travel Behaviors Observatory 2025 edition finds European travel intentions stable, with 90% planning at least one leisure trip and no acceleration in post-pandemic revenge travel.

Deloitte Middle East's 2025 Travel Insight Report positions the GCC as a global tourism engine, with international arrivals 32% above pre-pandemic 2019 levels in 2024. Saudi Arabia received 18.72 million tourists in 2024, targeting 30 million by 2030; Dubai and Abu Dhabi set visitor records.

Roland Berger's May 2025 study reveals a critical modernisation imperative for global airports facing doubled passenger volumes within a decade.

Capgemini's 2025 investment trends report, surveying 2,500 senior executives across 17 countries, reveals travel and hospitality businesses are prioritising customer experience, AI, sustainability, and supply chain resilience.

EY Japan's report on generative AI in tourism reveals substantial economic potential alongside significant adoption barriers.

McKinsey and Skift's collaborative report examines agentic AI's potential to unlock value across travel and hospitality.

Deloitte's 2025 Travel Industry Outlook forecasts significant growth in US travel demand as Americans increase trip frequency, length of stay, and budgets in the post-pandemic period.

Kearney's 'In the Mind of Global Travelers' survey of 1,700 respondents across nine countries reveals fundamental shifts in global tourism. International tourist traffic is forecast to grow from 1.5 billion in 2024 to 1.8 billion by 2030.

Oliver Wyman's March 2024 survey of approximately 2,100 North American leisure travellers reveals that 41% have recently used generative AI for trip inspiration or itinerary planning, up from 34% in August 2023.

Roland Berger's April 2024 study examines the shift towards direct-to-consumer distribution in the travel industry, driven by fundamental changes in consumer purchasing behavior.

The Business Breakthrough Barometer 2025, published by WBCSD with Bain & Company support, surveys 300+ business leaders across sectors responsible for over 50% of global emissions to assess net-zero transition progress amid geopolitical uncertainty.

A McKinsey Travel report addressing agentic AI, travel operations and strategic applications is catalogued in TourismIntel's library but is not publicly accessible.

The Accenture Travel Index is a consulting and advisory resource developed by Accenture Travel addressing artificial intelligence, digital platforms and customer experience trends in the travel, airline and hospitality sectors.

McKinsey Travel conducts ongoing global executive surveys examining business, economic and management issues in the travel industry.

McKinsey Travel has published research focused on agentic AI, travel operations and strategy. However, the full report and accessible summary are not publicly available through the listed URL, which returns a permission-denied error.