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FT Events

Loyalty Summit CXM Chicago

Conference / summitB2BDistribution & travel techDestinations & DMOs

WHEN

Apr 28–29, 2027

WHERE

Chicago, USA

ACCESS

Not specified

ATTENDANCE

Not published by the organiser

WHY IT MATTERS

Loyalty Summit CXM Chicago brings together senior travel executives to examine loyalty program transformations and customer experience management strategies. The event focuses on C-suite case studies of loyalty redesigns and their execution, making it relevant for hotel groups, DMOs, and travel-tech companies seeking to benchmark loyalty initiatives and distribution strategies. Attendees will access proven approaches from industry leaders navigating loyalty program evolution, a critical area as travel companies compete on customer retention and lifetime value.

Editorial note by TourismIntel, written from the organiser's official material. Figures only when published by the organiser.

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